100% Guarantee

SATISFACTION GUARANTEED At CS ideas we love HAPPY customers and want them to be satisfied with their purchase. You may return any item purchased from us within 30 days of delivery for a full refund of product purchase price. Yes, even on personalized items. We are also happy to pay the return shipping cost if the return is a result of our error. After 30 days, you have a 1 year replacement warranty on items purchased from us, except as excluded below.*

We will only issue partial refunds for the following items

Items returned more than 30 days after delivery

Any items that are damaged or missing parts

*SPECIAL WARRANTY APPLIES FOR THE FOLLOWING ITEMS:

Effective 9/1/2007 – 90 Day Warranty on Swimp3 (unless you purchased the 1 year warranty)

Effective 9/1/2007 – 30 Day Warranty on Waves Waterproof Headphones

INSTRUCTIONS FOR RETURNS, EXCHANGES AND WARRANTY CLAIMS

Click Here, Then Print The Form

Please print out and complete the returns form.

Pack the items along with the packing slip (receipt), and this completed form securely in a box.

Ship the package back to us at

CS ideas, Inc.
Attn: RMA
4495-304 Roosevelt Blvd
Suite 143
Jacksonville, FL 32210

All Refunds and Exchanges will be processed within 7-10 days after receipt. Any questions, please send an email to us at coolshoppingideas [at] yahoo.com or call 904-328-2199.